Contact Us


You can contact our Customer Care team by phone Monday - Friday, 9.00am-4.30pm AEDT (excluding NSW and National Public Holidays).

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If you call outside our Customer Care phone line hours, please leave a voicemail message with your name and phone number, and we will endeavour to contact you the following business day.


Message our helpful team via WhatsApp Monday - Friday, 9.00am-4.30pm AEDT (excluding NSW and National Public Holidays).

For Product Support, customers are encouraged to include Videos or Photos with their message to assist our team in responding to queries efficiently.


Our Customer Care Team is available on Live Chat Monday - Friday, 9:30am-4:30pm AEST (excluding NSW and National Public Holidays). Look for the Help button on our website.


See Frequently Asked Questions – your answer may already be there.


We are located in Alexandria, Sydney. Please note that our offices are not a showroom and our stock is warehoused in a separate Sydney location.


Simply fill in your details below and we'll be in touch. Our aim is to respond to you within 24-48 hours (excluding weekends and NSW/National Public Holidays).