Our Promise


Providing unwavering confidence in our beautifully Australian products.

We are thrilled to guide you through what is an exciting time of your lives, as you embark upon your own unique and special parenting journey. To instil a sense of unwavering confidence in our products, 'Our Promise' provides you with every opportunity to ensure you have the right product for your family.

30 Day
Pram Trial
Easy Returns
Call A
Product Expert
3 Year
Demo Days

30 Day Pram Trial

Feel reassured your pram will meet the needs your family has today, and for years to come. Take your pram for a few local adventures, and if it's not right for you, you can send it back to us for free and we will donate it to a family in need via our charitable partner, Dandelion Support Network

Explore Our Range

Free, Easy Returns

If you're not satisfied with your product, you can return it back to us for free, from anywhere in Australia. Simply re-box your product, print and secure the return label we email to you, and drop it off at your local post office, and we will handle the rest.

Return Process

Call A Product Expert

Our friendly team are here for a face-to-face video call to guide you through choosing the right product for you in a way that provides you with comfort and assurance. Book a video call with one of our knowledgeable, Sydney-based team members at a time that suits you. Our team are parents, too; So they know how to guide you through this big decision.

Book A Call Back

3 Year Pram & Stroller Warranty

Our products are designed "For the journey", meaning we are here to support you no matter where you are in your family journey. Our JIVE³ Platinum, JIVE³ and METRO³ prams and SKIP² stroller all come with a 24 Month Warranty as standard. For an extra 12 month warranty, simply register your pram online within 60 days of receiving it.

More Info

Virtual Demo Days

We're bringing our iconic Australian demonstrations days to you, in the comfort of your own home. See our beautifully Australian products, ask questions, learn about what makes them market-leading including their unique and considered features and benefits, and how they can enrich your family journey when you welcome your new addition by fitting seamlessly into your life.